Work Order Form
1
Contact Details
First Name*
Requred Field
Last Name*
Requred Field
Company Name
Requred Field
Mobile phone number*
Requred Field
Landline
Requred Field
Email address*
Confirm email address*
Alternate email
Street address*
Suburb*
State*
State or Outside?
Please select
NSW
QLD
SA
TAS
VIC
WA
ACT
NT
Outside of Australia
Postcode*
How did you hear about us?
Select one
Google Search
Online
Apple Store
I'm a previous customer
JB Hi-Fi
Lenovo
Office Works
Words of Mouth
Referred by a friend
Referred by a computer shop
Synology
Referred by a IT Department
True local
Western Digital
Others
2
Media Info
Can the case be opened on the device if necessary?
(You must answer this as breaking seals may void some warranties)
:
Yes
No
Type:*
Please select an option
Hard Drive
Usb Drive
SD/ Micro SD Card
Solid State Drive
Phone
Tablet
Zip Disk
CCTV/DVR/NVR
RAID/NAS(2 Bays)
RAID/NAS(More than 2 Bays)
Crypto Wallet
Manufacturer:
Please Select
Please Select
Western Digital
Seagate
Toshiba
Samsung
SanDisk
Hitachi
Intel
Crucial
Apple
Fujitsu
LaCie
Maxtor
HP
Kingston
Verbatim
Synology-NAS
QNAP-NAS
Thecus-NAS
Drobo-NAS
Netgear-ReadyNAS
Swann-CCTV
Hikvision-CCTV
Bosch-CCTV
Ubiquiti-CCTV
Microsoft-Surface
Iomega
Crypto-Wallet
OTHERS-NOT-LISTED
Capacity:
Login/Password/Pin:
OS environment:
Please Select
Please Select
Linux
Windows
Apple
Other
3
Data Recovery Details
Please describe the events / observation of device failure (as much details as possible) :
Has data recovery already been attempted ?
Yes
No
If so, please specify what solutions have Already been attemped and who carried them out.
Critical Data Needed
Photo
Video
office Document
Other
Priority Folder Name
4
Assessment type
Economy Assessment (No Extra Charge)
Urgent Assessment (Priority Line) - Additional 250 AUD
Emergency Assessment (Super Urgent) - Additional 990 AUD
5
Assessment Fee
Assessment Fees
of
:
66.00
66.00
66.00
290.00
290.00
290.00
66.00
290.00
290.00
590.00
990.00
AUD
Urgent Fee:
250.00
AUD
Emergency Fee:
990.00
AUD
Total amount including GST :
00.00
AUD
I have read and agree to the terms and conditions of service. (
See Terms and Conditions
).
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RECOVERY SQUADTERMS AND CONDITIONS